Crown Casino Terms & Conditions — Membership & Gaming Rules

Please read these terms and conditions carefully before using the Crown Casino website (https://crowncasino.ws) or accessing any of its services. By registering or using Crown Casino, you confirm that you have fully read and agreed to these terms.

These terms and conditions form a legally binding agreement between Crown Casino and the user. Crown Casino reserves the right to modify these terms at any time. Continued use of the site following any changes will be deemed acceptance of the updated terms.

• You must be at least 18 years of age to open an account at Crown Casino.
• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• All information provided during registration must be truthful, accurate, and complete.
• Opening an account on behalf of or in the name of another person is not permitted.
• Registration is not permitted from any country or region where online gaming is prohibited by law.

Crown Casino may request identity verification from any member at any time. Members may be required to submit a copy of their National ID, passport, or driving license. Failure to complete verification within the specified timeframe may result in withdrawal requests being delayed.

Members are responsible for keeping their login credentials confidential. Crown Casino will not be held liable for any loss resulting from sharing your password or any unauthorized use of your account. If you notice anything suspicious, please notify the support team immediately.

Deposits at Crown Casino can be made via bKash, Nagad, or Rocket. The minimum deposit amount is ৳300. Deposits are generally credited to your account instantly. If a delay occurs due to a technical issue, please contact support.

• Members must have made at least one prior deposit before a withdrawal can be requested.
• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawals may be delayed if KYC verification has not been completed.
• Crown Casino reserves the right to suspend withdrawals in cases of suspicious activity.

Crown Casino offers a variety of bonuses and promotions. Each bonus comes with its own terms, and failure to meet those terms may result in the bonus being voided.

To withdraw bonus funds, the bonus amount must first be wagered a specified number of times — this is known as the wagering requirement. For example, a 30x wagering requirement on a ৳1,000 bonus means ৳30,000 in total bets must be placed. The wagering requirement for each Crown Casino bonus is stated separately on the promotions page.

• Generally, no more than one bonus may be active on an account at the same time.
• Using multiple accounts to claim bonuses will result in all associated accounts being terminated.
• If the bonus conditions are not met before the offer expires, the bonus will be forfeited.
• Crown Casino reserves the right to modify or cancel any bonus offer at any time.

All games at Crown Casino operate on an internationally certified RNG (Random Number Generator) system. Every game outcome is completely random and is regularly audited by an independent third party.

• The dealer's decision is final in Live Casino games.
• If a game is interrupted due to a technical issue, Crown Casino will handle the situation in accordance with its established policy.
• Intentionally exploiting system vulnerabilities may result in the termination of the account in question.

• Odds in Crown Casino's Sports Betting section are subject to change at any time.
• If the odds change before a bet is confirmed, the updated odds will apply.
• If a match is abandoned or cancelled, Crown Casino will settle bets in accordance with its specific policy.

The following activities are strictly prohibited at Crown Casino and may result in account termination and balance forfeiture:

• Creating or Operating Multiple Accounts
• Bonus System Abuse or Manipulation
• Money Laundering or Illegal Financial Activity
• Using software or bots to play games
• Unauthorized access to another member's account
• Registering with a False Identity
• Misconduct or threats directed at Crown Casino staff

Crown Casino always strives to deliver the best service; however, certain situations may arise that are beyond our control. Crown Casino will not be held liable in the following circumstances:

• Games interrupted due to loss of internet connection
• Issues caused by a technical fault on the member's own device
• Service disruptions caused by natural disasters or other force majeure events
• Loss incurred as a result of a member sharing their own account credentials with someone else

Any member may close their account at any time by contacting the Crown Casino support team. You will be given the opportunity to withdraw any remaining balance before the account is closed.

Crown Casino may temporarily or permanently close a member's account due to rule violations, suspicious activity, or legal requirements. If an account is closed due to a rule violation, the balance may not be refunded.

Crown Casino is committed to responsible gaming. Any member who feels that gaming is negatively affecting them may request self-exclusion. During this period, logging in to the account will not be permitted.

For any dispute or complaint, please contact the Crown Casino support team first. The support team typically responds within 48 hours and will work to resolve the issue.

• Complaint Deadline: Within 30 days of the incident
• Crown Casino Support initial response time: 24–48 hours
• Complex dispute resolution time: 7–14 business days

If a dispute cannot be resolved through Crown Casino's internal process, independent third-party mediation is available as an option. Crown Casino is committed to resolving all disputes fairly and promptly.

Crown Casino may update any part of these terms and conditions at any time. Members will be notified of significant changes via email or a notice on the main page.

Continuing to use Crown Casino after any changes have been made will be considered acceptance of the updated terms. It is therefore advisable to check for any updates to the terms and conditions each time before logging in to Crown Casino.