Last updated: January 2026

Crown Casino Privacy Policy — Our Commitment to Protecting Your Data

We understand that the security of your personal information at Crown Casino matters most to you. In this Privacy Policy, we clearly outline what data is collected, how it is used, and what rights you have.

Your Data Is Secure
Crown Casino uses 256-bit SSL encryption. Your data is never sold to third parties.
256-bit
SSL
GDPR
Compliant
24/7
Monitoring

Six Pillars of Data Security

How Crown Casino Protects Your Privacy

Encrypted Storage
All your data is stored in encrypted format. Passwords are never stored in plain text on our servers.
No Data Selling
Crown Casino never sells or rents your personal information to third parties. This is our strongest commitment.
Restricted Access
Only authorized personnel may access data on a need-to-know basis. Every access is logged.
Regular Security Audits
Crown Casino's systems are regularly audited by independent third-party cybersecurity experts.
Your Control
You may request to view, correct, or delete your personal information at any time.
Transparent Cookie Policy
A clear breakdown of which cookies Crown Casino uses and why — all explained here.
1. Introduction

Crown Casino (https://crowncasino.ws) takes your privacy seriously. This Privacy Policy explains how Crown Casino collects your personal information, the purposes for which it is used, and how it is kept secure.

By creating an account or using our services at Crown Casino, you agree to this Privacy Policy. If you have any concerns, please reach out to our support team.

This policy applies to: Applies to the Crown Casino website, mobile app, and all associated services.
2. What Information We Collect
Information You Provide Directly

The information you provide directly when registering or using Crown Casino's services is the primary data we collect.

Data Type When It Is Collected Why It's Needed
Name & Date of BirthAt RegistrationIdentity verification and age confirmation
Mobile number & emailAt RegistrationCommunication & Security
AddressDuring KYC verificationLegal Compliance
Copy of ID DocumentDuring KYC verificationIdentity & Age Verification
Payment InformationTransaction TimeProcessing financial transactions
Automatically Collected Information
  • IP Address & Device Type
  • Browser Information & Operating System
  • Time spent on the site and which pages you visited
  • Game History & Betting Patterns
  • Login time & location data (approximate)
3. Purpose of Data Use

Crown Casino uses your information only for specific, lawful purposes. Each purpose is clearly outlined below:

  • Creating and managing accounts and delivering our services
  • Processing payments and completing financial transactions
  • To verify your identity and prevent money laundering
  • Providing customer support and resolving issues
  • Ensuring platform security and preventing fraud
  • Meeting legal and regulatory obligations
  • Sending relevant promotions and bonus offers (subject to consent)
  • Analysing user experience to improve our services
For Advertising: Crown Casino does not sell your data to advertisers. However, behavioural data may be used for internal analytics.
4. Data Sharing Policy

Crown Casino does not generally share your personal information with third parties. However, in certain limited circumstances, some information may be shared:

Authorized Third Parties
  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket, with whom information is shared to process transactions.
  • KYC Partner: Identity verification agencies working to ensure legal compliance.
  • Legal Authorities: When required by a court order or a lawful request from a law enforcement authority.
  • Game Providers: Only the minimum information necessary to operate the games.
Rest assured: Crown Casino never shares your information with advertising agencies, data brokers, or any unauthorized third parties.
5. Data Retention Period

Crown Casino retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

Data TypeRetention Period
Account Information5 years after account closure
Financial Transaction Records7 years (as required by law)
KYC Documents5 years after account closure
Game History3 years
Support chat logs2 years
Login & Session Data6 months
6. Cookies & Tracking Technologies

Crown Casino uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience on the site.

Essential Cookies
Login sessions and security tokens. Disabling these will prevent the site from functioning properly.
Analytics Cookies
To understand which sections of the site are used most. Fully anonymized data.
Preference Cookies
Remembers your language preference and theme settings to personalize your experience.
Third-Party Advertising
Crown Casino does not use third-party advertising tracking cookies.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect some features of Crown Casino.

7. Your Rights

Crown Casino believes you should have full control over your own data. All of your rights are outlined below:

1
Right to Know
You may submit a request to find out what information Crown Casino holds about you.
2
Right to Rectification
To correct any inaccurate information, you can update it directly in Account Settings or contact Support.
3
Right to Erasure
You may request deletion of your data, provided there is no legal obligation requiring us to retain it.
4
Right to Restrict Processing
You may request that your information be used only for specific purposes.
5
Portability
The ability to request your data in a downloadable format.
6
Marketing Off
You can unsubscribe from promotional emails or SMS at any time.
To exercise any of these rights, email Crown Casino's support team at: support@crowncasino.ws — you will typically receive a response within 7 business days.
8. Minor Protection

Crown Casino strictly prohibits providing services to anyone under the age of 18. Age is verified at registration, and additional documentation may be requested if there is any doubt.

If you become aware that a minor is using Crown Casino, please notify our support team immediately. Crown Casino does not collect personal information from minors, and any such data discovered will be deleted without delay.

9. Security Measures

Crown Casino follows the highest industry standards to protect your data. Our security infrastructure operates across multiple layers:

  • 256-bit SSL/TLS encryption — during data transmission
  • AES-256 encryption — for data stored on servers
  • Two-Factor Authentication (2FA) — for account login
  • Automated system for detecting suspicious activity
  • Regular Independent Cybersecurity Audits
  • Employee data access is strictly limited and logged
If you ever suspect unauthorized access to your account, Change your password immediately and notify Crown Casino Support.
10. Policy Updates

Crown Casino may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date at the top of the page. For significant changes, members will be notified via email or through a site notice.

Continued use of Crown Casino's services following any updates will be considered acceptance of the revised policy. We recommend reviewing this page periodically.

11. Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact crown casino's dedicated team.

Email
support@crowncasino.ws
Response within 7 business days
Live Chat
Chat icon at the bottom right of the site
Available 24/7, instant response
This Privacy Policy January 2026Last updated on . Crown Casino is committed to always remaining worthy of your trust.

FAQ

Frequently asked questions about using Crown Casino

Crown Casino is primarily built for Bangladeshi users and defaults to Bengali. However, a language toggle is available in the top-right corner of the site, letting you switch between Bengali and English. When you're logged in, your language preference is saved automatically and will be applied the next time you sign in. Note that clearing your browser cookies may reset this preference, in which case you'll need to set it again.

All active promotions and bonus offers at Crown Casino can be found in the Rewards section, linked directly from the navigation menu. New offers typically arrive weekly, with additional promotions running during special occasions such as cricket tournaments or festive seasons. When logged in, personalised offers appear under the "For You" section on your dashboard. Keeping email notifications enabled ensures you're alerted as soon as new offers go live.

Choose Crown Casino for Safe Gaming

Your privacy is our top priority. Sign up at Crown Casino today and play with complete peace of mind.

256-bit SSL No Data Selling Your Control
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